TruePrivacy + Pipedrive
Discover contacts and deal data in Pipedrive and respond to data subject requests.
Overview
Pipedrive is a sales-focused CRM that stores detailed contact and deal data. TruePrivacy connects to Pipedrive to discover personal data across persons, organizations, and deals, enabling automated DSR fulfillment for sales teams that need to comply with GDPR, DPDP, and CCPA without disrupting their pipeline.
Because Pipedrive is tightly focused on active deal management, TruePrivacy's integration is designed to handle deletion requests carefully — anonymising contact data while preserving deal history needed for revenue reporting.
What TruePrivacy can do
Data types accessed
- •Persons
- •Organizations
- •Deals
- •Activities
- •Notes
- •Email threads
DSR capabilities
- Delete or anonymise person records
- Export person data including deal history
- Remove personal data from deal notes
- Search across Pipedrive by email or phone
How it works
- 1
Connect TruePrivacy to Pipedrive via OAuth 2.0 from the TruePrivacy integrations panel.
- 2
TruePrivacy scans Pipedrive persons, organizations, deals, activities, and notes for personal data.
- 3
DSR requests are matched against Pipedrive persons by email address or phone number.
- 4
Deletion requests anonymise the person record's personal fields while preserving associated deal structure for pipeline reporting.
Frequently asked questions
By default, TruePrivacy anonymises the person's personal data fields (name, email, phone) rather than deleting the person record, so that associated deal history is preserved for business reporting. Full deletion with deal dissociation is also available if required.
Yes. All custom fields configured on person, organization, and deal objects are scanned and classified. Fields containing personal data patterns are included in your data inventory.
TruePrivacy works alongside Pipedrive's native GDPR fields (consent basis, consent notes) by reading and updating them as part of DSR workflows. This means your Pipedrive records stay consistent with TruePrivacy's consent and DSR audit trail.
Connect TruePrivacy to Pipedrive today
Start your free trial and connect Pipedrive in 8 minutes.