TruePrivacy + Heap
Manage user session data and deletion requests in Heap.
Overview
Heap auto-captures all user interactions on your website and app, building detailed session records without requiring manual event tracking. TruePrivacy integrates with Heap to discover what personal data is stored in user identities and to automate deletion requests when users request erasure of their data.
Because Heap captures all interactions by default, ensuring a complete deletion response is critical — TruePrivacy's Heap integration ensures every user identity and associated session data is removed when a deletion request is processed.
What TruePrivacy can do
Data types accessed
- •User identities
- •User properties
- •Session data
- •Pageview events
- •Click events
- •Form interaction data
DSR capabilities
- Delete user identity and session history
- Export user property data for access requests
- Suppress user from future session capture
How it works
- 1
Add your Heap API credentials to TruePrivacy's integration settings.
- 2
TruePrivacy discovers user identities and properties stored in Heap.
- 3
DSR requests are matched to Heap users by email address or Heap identity.
- 4
Deletion requests are submitted to Heap's deletion API to remove the user identity and associated session data.
Frequently asked questions
Yes. Heap's deletion API removes the user identity and dissociates all historical session data from that identity. Session events recorded before identification are anonymised rather than deleted, as they contain no personal identifiers.
Yes. TruePrivacy can inject Heap's opt-out API call when a user withdraws analytics consent, preventing future session capture for that user.
Connect TruePrivacy to Heap today
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